We’ve got your back – in style
Return & Exchange Policy
At Ditman Enterprise, your satisfaction is our priority. We take great pride in delivering fashion that fits you perfectly, but if something doesn’t feel right, we’re here to help. Please read our policy carefully before requesting an exchange or return.
🛠 1. In Case of a Damaged / Wrong / Missing Product
If you receive:
- A damaged item
- The wrong product or size
- Or if something from your order is
✅ You are eligible for a FREE exchange.
What to do:
- Email us at
- Share the order details and a
- Once verified, we will raise a
- Upon receiving and inspecting the returned item, we will either:
- Note:
💡 2. Didn’t Like the Product / Wrong Size / Personal Reason
We understand – sometimes styles don’t click. You can still opt for an exchange.
🔁 Exchange is available with a nominal shipping/handling charge.
Steps to follow:
- Reach out to us within
- Our team will share a
- Once the charge is paid, we’ll arrange a pickup.
- After quality check, we’ll either:
- Note:
- An
🔎 Eligibility Criteria:
- Products must be
- You must provide a
- Exchange requests must be made
- Unboxing video is mandatory
If you still have questions, we’re always happy to help.
📧 Mail us at: ditmanentrprise1618@gmail.com
Let’s keep fashion stress-free! 💬